
This specific area of the lettings market isn’t easy but we have the experience and knowledge to handle it properly, efficiently and effectively.
Managing HMOs properly takes more than standard lettings experience. At Francis Stuart, we specialise in non-student HMO property management across Plymouth, helping landlords protect compliance, attract stronger tenants and maximise returns from shared accommodation investments. From three-bedroom HMO flats to larger multi-storey buildings, our team understands the operational, legal and commercial detail needed to run these properties efficiently.

At Francis Stuart, we focus on the areas of lettings that require real hands-on expertise, and HMOs are one of them. Our team works with landlords across Plymouth to manage shared accommodation efficiently, professionally and in line with the regulations that apply to this sector.
Whether you own a smaller HMO flat or a larger multi-room building, we provide practical, experienced support designed to keep your property compliant, occupied and performing as it should.

In a complex market, specialist knowledge matters. Francis Stuart is one of only two specialist non-student HMO property management agents in Plymouth, with experience ranging from three-bedroom HMO flats to four-storey buildings with 10+ rooms, often serving professional contractors working in the city.
We understand that HMO landlords need more than rent collection. You need a management partner who can stay on top of compliance, deal with day-to-day issues quickly, help protect occupancy levels and keep your investment moving in the right direction.
Our service is built to do exactly that.

Compliance Management
HMOs come with additional legal responsibilities, and getting them wrong can be expensive. We help landlords stay on top of the rules, reduce risk and manage their property with greater confidence.
Tenant Sourcing and Management
Finding the right tenants is critical in shared accommodation. We market effectively, qualify applicants carefully and manage the tenancy professionally to help create a better experience for both landlord and occupier.
Guaranteed Rent
For landlords who want more certainty, we can also discuss guaranteed rent and rent-to-rent options, providing a more hands-off route to predictable income.

When it comes to managing HMOs, compliance is paramount as mistakes can lead to severe consequences and fines. Download our eGuide today.
A successful HMO is not just about filling rooms. It is about managing standards, controlling voids, keeping on top of maintenance, protecting compliance and attracting the right type of tenant.

Our team will ensure that the best photographs of the property get taken to show off your property. We will attend with the photographer to ensure the property is looking its best, and then use these photos for the marketing of the property to potential tenants.

We know the Plymouth and Tavistock lettings market inside out, and with experience in all areas of this market, we understand what tenants like and expect. We use this knowledge and expertise to maximise your return from your investments.

Our team consists of two ARLA qualified members of staff. Lettings management must be done correctly, and so our team ensures you stay on the right side of the law.

We’ll make sure your property is advertised on the right platforms to ensure we get high-quality leads, including Rightmove, Zoopla and social media.

To make sure we get great tenants, we go above and beyond to make sure we know everything we can about the tenant. We can ensure that they will be an excellent fit for the property they want to live in.

We can carry out a photographic inventory of the property before a tenant moves in. Inventories will ensure that if the tenant damages the property, you can claim on the tenant’s deposit.

Our team will carry out inspections to ensure the property is being looked after as it should be. You will get a detailed report with recommendations from us with any work required highlighted. From this report, we can help you effectively resolve any issues raised or improvements to improve the quality and therefore, your return on your investment.

We use FixFlo software so tenants can report any maintenance issues that arise at the property 24/7, and we encourage all tenants to use this software. We try and get all work completed as fast as possible. We make use of competent local contractors to ensure our responses to maintenance issues are quick, and prices competitive.

We use our CRM to help track all our rent payments into and out of our dedicated client account. We can either make daily, weekly or monthly payments of rent depending on your preference. Our landlord portal allows landlords to view their statements 24/7.

We are more than happy to help with any of your property questions so if there is something you need an answer to, feel free to contact us.